Exchange Policy
We offer exchanges for eligible purchases within our 30-day return window.
Requesting an Exchange
To request an exchange, contact:
or
+44 7446398718
Please provide your order number and the product you would like to exchange.
Eligibility
Products should be returned in an appropriate condition and with all applicable components and accessories.
Where required by law, your statutory rights remain unaffected.
Exchange Process
Once we receive your request, we will review the order and confirm the available options.
If the requested replacement is unavailable, we may offer an alternative solution, including a refund where appropriate.
Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us as soon as reasonably possible so that we can investigate and provide an appropriate remedy.
Contact
ELLIS SIGNATURE HOMES LIMITED
info@ellishomesltd.com
+44 7446398718