Terms of service
These Terms & Conditions apply to purchases made through ellishomesltd.com.
1. About Us
The website is operated by:
ELLIS SIGNATURE HOMES LIMITED
Company number: 16812405
VAT number: 276257672
Business address:
The Rivendell Centre, White Horse Lane, Maldon, CM9 5QP
United Kingdom
Customer service:
info@ellishomesltd.com
+44 7446398718
2. Using Our Website
By using our website, you agree to use it lawfully and not to interfere with its operation or security.
3. Products
We sell furniture and home furnishings, including living-room, bedroom and other home furniture.
We make reasonable efforts to ensure that product descriptions, images and other information are accurate.
Colours and appearance may vary depending on your device display and, where applicable, lighting or photographic conditions.
4. Prices
Prices displayed on the website are the prices applicable at the time of purchase unless otherwise stated.
Where applicable, VAT and other charges will be presented in accordance with the requirements applicable to the sale.
5. Orders
When you place an order, you are submitting an offer to purchase the selected products.
An order confirmation may be sent to the email address supplied during checkout.
We reserve the right to contact you if there is an issue with an order, including an apparent pricing or availability error.
6. Payment
Payment methods available to you will be displayed during checkout.
Orders must be paid using an available payment method before they can be processed.
7. Delivery
We currently deliver within the United Kingdom.
Standard shipping is free.
Our standard delivery timeframe is approximately 5 days, although delivery times may vary.
Further information is provided in our Shipping & Delivery Policy.
8. Returns and Cancellation
Customers have statutory rights under UK consumer law in addition to our 30-day returns policy.
Further information is provided in our Returns & Refunds Policy.
9. Exchanges
Eligible products may be exchanged in accordance with our Exchange Policy.
10. Refunds
Refunds are handled in accordance with our Refund Policy and applicable UK consumer law.
11. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us promptly so that we can investigate and provide an appropriate remedy.
12. Intellectual Property
Unless otherwise stated, content appearing on this website, including text, graphics and other materials, is owned by or licensed to the business and must not be copied or reproduced without permission.
13. Website Availability
We aim to keep our website available and accurate but cannot guarantee that the website will always operate without interruption or error.
14. Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for rights that consumers have under applicable law.
15. Privacy
Personal information is handled in accordance with our Privacy Policy.
16. Changes
We may update these Terms & Conditions from time to time.
The version applicable to an order will be the version in force when the order is placed, subject to applicable law.
17. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.
18. Contact
ELLIS SIGNATURE HOMES LIMITED
Email: info@ellishomesltd.com
Phone: +44 7446398718